Outlook 97: Introduction

Course length: 1 day

Certification

The combined content of the Outlook 97: Introduction and Outlook 97: Advanced courses satisfies the requirements for the Certified Microsoft Office User for Outlook 97 at the expert level.

Course description

Overview: Students will learn the fundamentals of using Outlook 97 to coordinate mail, appointments, events, contacts, tasks, and notes.

Prerequisites: To ensure your success, we recommend students first take the Software Training course, Windows 98: Introduction, or have extensive equivalent knowledge.

Delivery method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.

Benefits: Students will learn how to send and receive mail, schedule appointments, insert events, organize contacts, create notes, and create and manage tasks.

Target student: Students enrolling in this course should understand the Windows 98 environment.

What's next: Outlook 97: Introduction is the first course in this series. Software Training’s Outlook 97: Advanced, the next course in this series, teaches students advanced mail, calendar, contacts, and journal features; how to create forms and templates; and how to customize the Outlook 97 desktop.

Performance-based objectives

Lesson objectives help students become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of this course, students will be able to:

• Become familiar with the Outlook 97 interface.
• Address, create, and send messages.
• Create personal distribution lists, and recall and store messages.
• Create and edit appointments, and insert events by using the Calendar.
• Create and edit items in the Contacts view.
• Create, edit, and assign tasks.

Course content

Lesson 1: Overview of Outlook 97

Orientation to Outlook

Orientation to the Outlook Bar

Lesson 2: Introduction to mail

Creating and sending messages

Acting on messages

Lesson 3: Additional mail techniques

Using a personal distribution list

Recalling, printing, and moving messages

Lesson 4: Working with appointments and events

Scheduling appointments

Assigning categories

Editing appointments

Inserting events

Lesson 5: Working with contacts

Adding and editing contacts

Using additional contact features

Creating, editing, and deleting notes

Lesson 6: Managing tasks

Creating tasks

Editing tasks

Assigning and tracking tasks

Appendix A: An overview of working remotely