Outlook 2002: Level 3
Course length: 1 day
Course
Description
Overview: Students
enrolling in this course will build upon skills learned in Outlook 2002: Level 1 and Outlook
2002: Level 2, learning advanced Outlook skills including importing data,
performing a mail merge, creating custom forms, using the Internet Free/Busy
Service, scheduling an online meeting, using Instant Messenger from Outlook,
accessing a newsgroup, using the Journal, setting Outlook security, using the
Internet with Outlook, and working offline or remotely. The course is suitable
for persons preparing to be certified Microsoft Office User Specialist (MOUS)
in Outlook.
Prerequisites: To ensure your success, you
must have first completed the 
Software Training courses,
Outlook 2002: Level
1 and Outlook 2002: Level 2, and have a strong working knowledge of the Windows
environment. For example, you should know how to launch an application, create
and save files, and copy files from CDs and other media. The Software Training courses
Windows 98: Introduction, Windows ME:
Introduction, Windows 2000: Introduction
and Windows XP: Introduction teach
these skills. Students should also be able to use Outlook 2002 to send, receive, and manage mail
messages, schedule and manage appointments, meetings, and events, and create
and manage contacts, tasks, and notes. It also assumes that students can customize
their Outlook environment and work with Public folders.
Delivery
Method: Instructor-led, group-paced, classroom-delivery learning model with
structured hands-on activities.
Benefits: After taking
this course, students will be able to import data, perform a mail merge, create
custom forms, use the Internet with Outlook, schedule an online meeting, use
Instant Messenger from Outlook, access a newsgroup, use the Journal, set
Outlook security, and work both offline and remotely.
Target
student: The target student is an office professional who is familiar with the
Windows environment, has intermediate experience with Outlook, and wants to use
advanced Outlook features.
Performance-Based
Objectives
Lesson objectives help students become comfortable with the course, and
also provide a means to evaluate learning. Upon successful completion of this
course, students will be able to:
- You will import
information, perform a Microsoft Word mail merge using Outlook Contact
data, map a contact's address, and create, edit, and use a custom form.
- You will publish and
access free/busy information over the Internet and schedule sn online meeting from Outlook.
- You will use MSN
Messenger to send and respond to an instant message. You will also access
a newsgroup to view messages.
- You will use Outlook's
Journal tool to record, create, and open journal entries. You will also
set Journal options and modify the Journal view.
- You will configure a
dial-up connection, add a Hotmail account, and learn techniques for
protecting your computer data, including digitally signing messages,
setting message encryption, and setting security zones.
- You will use the
Internet to create Outlook items, add a Web page shortcut, create a folder
home page, and insert a hyperlink in an email message.
- You will learn the
necessary steps involved to work either offline or remotely, including
creating an offline folder, how to synchronize offline folders with those
on the network, configuring startup options, and downloading message
headers for remote use.
Lesson 1:
Managing Information
Topic 1A: Import
Information
Topic 1B: Use Outlook
Contacts for a Microsoft Word MailMerge
Topic 1C: Map a Contact's
Address
Topic 1D: Create a Custom
Form
Lesson 2:
Scheduling
Topic 2A: Publish
Free/Busy Information over the Internet
Topic 2B: Schedule an
Online Meeting
Topic 2C: Accept an
Online Meeting Request
Topic 2D: Use NetMeeting
Lesson 3:
E-mail Alternatives
Topic 3A: Add Contacts
for MSN Messenger Service
Topic 3B: Send and
Respond to an Instant Message
Topic 3C: Setting up a
News Account
Topic 3D: Viewing
Newsgroup Messages
Topic 3E: Post a
Newsgroup Message
Lesson 4:
Tracking Work Activities using the Journal
Topic 4A: Automatically
Record Items in the Journal
Topic 4B: Create and Open
a Journal Entry
Topic 4C: Modify a
Journal Entry
Lesson 5:
Configuring and Securing Outlook
Topic 5A: Configure a
Dial-up Connection
Topic 5B: Add a Hotmail
Account
Topic 5C: Digitally Sign
Messages
Topic 5D: Encrypt a
Message
Topic 5E: Set Security
Zones
Lesson 6:
Internet Interactions
Topic 6A: Create Outlook
Items in Internet Explorer 5.0
Topic 6B: Add a Web Page
Shortcut from the Outlook Bar
Topic 6C: Create a Folder
Home Page
Topic 6D: Insert a
Hyperlink
Lesson 7:
Working Offline and Remotely
Topic 7A: Create an
Offline Folder
Topic 7B: Select Folders
to Synchronize as a Group
Topic 7C: Download
Messages for Remote Use