Outlook 2002: Level 2
Course length: 1 day
Course
Description
Overview: Students will build
upon skills learned in Outlook 2002:
Level 1, using more advanced Microsoft Outlook 2002 features for
communication and organization. Topics covered include customizing your
messages, organizing your mailbox, coordinating schedules, saving and archiving
mail, and sharing Outlook data. The course is suitable for persons preparing to
be certified Microsoft Office User Specialist (MOUS) in Outlook.
Prerequisites:
To ensure
your success, you must have first completed the 
Software Training course, Outlook
2002: Level 1 and have a strong
working knowledge of the Windows environment. For example, you should know
how to launch an application, create and save files, and copy files from CDs
and other media. The
Software Training courses Windows 98: Introduction, Windows ME: Introduction, Windows 2000: Introduction and Windows XP: Introduction teach these skills.
Delivery
Method: Instructor-led, group-paced, classroom-delivery learning model with
structured hands-on activities.
Benefits: Students will
be able to customize Outlook menus, toolbars, and messages, coordinate
electronic scheduling, save and archive mail, and share contact and task information
and other Outlook data.
Target
student: The target student is an office professional who is familiar with the
Windows environment and has introductory experience with Outlook, and wants to
use advanced Outlook features to coordinate and manage mail, appointments,
meetings, tasks, contacts, and notes.
Performance-Based
Objectives
Lesson objectives help students become comfortable with the course, and
also provide a means to evaluate learning. Upon successful completion of this
course, students will be able to:
- You will create and
use message stationery, modify message and delivery settings, and program
Outlook to send messages on your behalf while you are out of the office.
- You will share contact
information with other users, export contact lists, link items to a
contact, forward a note to a contact, and create and use a distribution
list.
- You will delegate a
task, reply to a task request, specify settings for tracking assigned
tasks, track assigned tasks, and share task information with other users.
- You will sort,
organize, and search for specific messages in your mailbox, and use
color-coding to help items in your mailbox and calendar stand out.
- You will modify the
Outlook environment, including menus, toolbars, views, and default
settings.
- You will share
information contained in your Outlook folders with others, access another
person's Outlook folders, save your calendar as a web page, and create and
post to a public folder.
- You will save messages
in alternate file formats, open another Office document within Outlook,
archive messages, and clean up your mailbox.
Lesson 1:
Customizing Your Mail
Topic 1A: Use Message
Stationery
Topic 1B: Create Custom
Stationery
Topic 1C: Modify Message
Formats
Topic 1D: Modify Message
Settings
Topic 1E: Modify Delivery
Options
Topic 1F: Notify Others
That You Will Be Out Of Office
Lesson 2:
Working With Contacts
Topic 2A: Share Contacts With Other Users
Topic 2B: Export Contact
Lists
Topic 2C: Link Items To A Contact
Topic 2D: Forward Note To Contact
Topic 2E: Create a
Distribution List
Lesson 3:
Managing Your Work
Topic 3A: Assign a Task
Topic 3B: Reply to a Task
Request
Topic 3C: Send a Task Update
Topic 3D: Specify Default
Settings for Tracking Assigned Tasks
Topic 3E: Track Assigned
Tasks
Topic 3F: Share Task
Information With Other Users
Lesson 4:
Organizing Your Mailbox and Calendar
Topic 4A: Ways to
Organize Outlook Items
Topic 4B: Sort Messages
Using Multiple Criteria
Topic 4C: Assign Messages
To Categories
Topic 4D: Group Messages
Topic 4E: Filter Messages
Topic 4F: Organize
Messages By Using Colors
Topic 4G: Find Specified
Messages
Topic 4H: Manage Messages
with Rules
Topic 4I: Apply
Conditional Formats to Calendar Appointments
Lesson 5:
Customizing Outlook
Topic 5A: Customize the
Toolbar
Topic 5B: Create a New
Toolbar
Topic 5C: Customize the
Menu
Topic 5D: Create
Shortcuts
Topic 5E: Create Custom
Views
Topic 5F: Customize
Outlook Today
Topic 5G: Specify
AutoCorrect Settings
Topic 5H: Change the
Office Assistant Settings
Topic 5I: Display an
Additional Time Zone
Lesson 6:
Sharing Outlook Information
Topic 6A: Specify Folder
Permissions
Topic 6B: Delegate Access
to Folders
Topic 6C: Access Another User's Folders
Topic 6D: Save a Calendar
as a Web Page
Topic 6E: Create a Public
Folder
Topic 6F: Post to a
Public Folder
Lesson 7:
Saving and Archiving Mail
Topic 7A: Save Messages
in Alternate File Formats
Topic 7B: Create Office
Documents from within Outlook
Topic 7C: Archive
Messages Manually
Topic 7D: Archive
Messages Automatically
Topic 7E: Protect
Personal Folders
Topic 7F: Use Mailbox Cleanup